Are you an advisor? Go to Regulated Advice hub

regulated advice

General financial advice

Can I get pension credit and council tax reduction?

7 mins read

by

Aaron Jibromah

Last updated 1 September, 2026

pension credit and council tax reduction

It’s quite normal for older people to hold concern over their finances as they begin to approach retirement. Although pensions can provide some support, they often are not enough to cover all living expenses. This leaves many wondering, "Can I get pension credit and council tax reduction" in retirement. Fortunately, the UK government does offer financial help in the form of pension credit and council tax reduction. The government put these in place to support those on low incomes, especially retirees.

But how do you know if you’re eligible? Here, we’ll break down it all down.

What is pension credit?

The government created pension credit to help people who have reached state pension age on a low income. It split into two parts, guarantee credit, and savings credit.

Guarantee credit tops up your weekly income if it falls below a certain level. Currently, this threshold is £218.15 for single people and £332.95 for couples.

Savings credit is extra money for people who saved money towards retirement, this is usually through a personal pension or savings account. However, it’s important to note, it’s only available to people who reached state pension age before 6 April 2016.

Interestingly, although many people qualify, thousands miss out on pension credit because the don’t realise they’re eligible. If ever unsure, it’s always worth checking.

What is council tax reduction?

Council tax reduction helps those on low incomes pay their council tax bills. This includes pensioners, in some cases, you could get your entire council tax bill reduced to zero.

Every council runs their own scheme. This means the amount you get will be dependant on where you live, your income, saving, and personal circumstances. For example, someone living alone in receipt of guarantee credit may qualify for a full council tax reduction.

Since rules vary between councils, contact your local authority directly or visit their website for more guidance.

How pension credit and council tax reduction work together?

Pension credit and council tax reduction are linked. If you are in receipt of guarantee credit, your council must provide maximum support through council tax reduction. This means you’ll pay little to no council tax.

However, if you receive only savings credit, you may still be eligible for help, but it’s likely it won’t be as much. Still, it’s always better to apply than to assume you will not qualify.

Other benefits of receiving pension credit are that it opens doors to other forms of financial help. These include, free NHS dental treatment, cold weather payments, and in some cases, help with rent. This is why getting pension credit is much more than just a weekly top-up.

Summary

  • Pension Credit and Council Tax Reduction offer vital support for low-income retirees, helping with income and council tax bills.
  • Many people miss out because they believe myths about savings, homeownership, or the difficulty of applying.
  • It’s always worth checking eligibility, applying could unlock thousands in financial help and extra benefits.

Who can apply?

Let’s begin with pension credit. In order to apply, you must:

  • Live in England, Scotland, or Wales
  • Have reached state pension age
  • Have a low income

It’s important to note, income includes pensions, savings, earnings, and most means-tested benefits. Benefits such as disability benefits may not count.

Meanwhile, council tax reduction is available if you:

  • Are on a low income or receive guarantee credit
  • Are responsible for paying council tax
  • Have less than £16,000 in savings (unless you also receive guarantee credit)

If unsure about your savings or income, apply anyway. You lose nothing by checking.

How to apply for pension credit and council tax reduction

You can apply for pension credit via the following routes:

  • Online via the government website
  • By phone through the pension service
  • By post using a paper form

 

In order to speed things up, gather important information such as your national insurance number, income details, bank account, and housing costs.

With council tax reduction, you’ll need to apply through your local council. Visit your council’s website and search for ‘council tax support’ or ‘council tax reduction’. Most councils will have an online application system in place; it’ll tell you exactly what documents are required.

It’s important to note, just because you qualify for pension credit, doesn’t mean council tax reduction is automatic. You still need to apply.

Related article

Learn more: 10 common financial mistakes to avoid

Common myths about pension credit and council tax reduction

Many miss out on financial help due to common myths and misconceptions, let’s clear up a few.

I have some savings, so I won’t qualify

This is not true. Even if you have savings, you can still receive pension credit and council tax reduction. The rules are much more flexible than many assume.

It’s too complicated to apply

Actually, the process has become much simpler in recent years. Citizens Advice and Age UK offer free support if you need help.

I can’t get help if I own my home

Many homeowners still qualify for pension credit and council tax reduction. Eligibility is based on income and savings, not home ownership.

Real-life example: Meet Joan

To break down how this works, let’s consider a real-life scenario.

Susan is 72, lives alone in a small flat. She receives a basic state pension of £169 per week, and has no private pension and £5,000 in savings. Susan was struggling to pay her bills, including her £90 per month council tax bill.

She contacts Age UK, applies for pension credit, and the DWP awards her guarantee credit; this brought her income up to £218.15 per week. As a result of this, her local council gave her a full council tax reduction. She no longer pays council tax, and she receives help with other expenses too.

Susan’s story is common; many older people don’t know this kind of help exists, or that they could be missing out on over £3,000 per year.

Why you should apply even if you’re unsure

There’s simply no harm in applying. In fact, the worst that can happen is you’re told you don’t qualify. However, if you do, the benefits could be life changing.

Last year, the government estimated that over 850,000 households qualified for pension credit but failed to claim it. That’s billions in support going unclaimed every year.

Moreover, as mentioned earlier, getting pension credit and council tax reduction acts as a gateway to other support. It gives peace of mind and a better quality of life in retirement.

Get expert advice

We’ll find a professional perfectly matched to your needs. Getting started is easy, fast and free.

Find an advisor

Tips for a smooth application

Follow these steps to make your application process easier:

Check your eligibility first

Use online calculators on trusted websites such as GOV.UK or Turn2US.

Prepare your documents

This includes bank statements, pension details, rent, and council tax bills

Ask for help

Local charities, libraries, and council offices will often have staff trained to help and guide you.

Apply for both at the same time

Don’t wait for a decision on pension credit before applying for a council tax reduction.

Keep copies of everything

Keep a paper trail of everything in the case that questions arise

What happens after you apply?

The DWP usually gives a decision within six weeks of you applying for pension credit. If successful, your payments will be backdated to the date you applied.

For council tax reduction, the council may take a few weeks to process your request. Once approved, your bill will be adjusted, they may also refund what you have already paid.

It’s worth pointing out, you must inform the DWP and your council of any changes in your income, savings, or circumstances. The changes may affect your entitlement.

Get expert advice

So, can you get pension credit and council tax reduction? If you’ve reached state pension age and are on a low income, the answer may be yes. These benefits help ease your financial burden, and grant access to additional support.

Help is widely available, even though the application process appears daunting at first. By taking the steps outlined in this article, you can unlock valuable support that can make a real difference.

Don’t leave money on the table, especially if you’re entitled to it. Even if you’re unsure, it’s worth applying to find out if you qualify for pension credit and council tax reduction. You’ve worked hard all your life, now let these benefits help and work for you.

Let Regulated Advice match you with a financial advisor for expert advice.

Join our newsletter

By signing up, you consent to receive our emails, news, and blogs. Your data will be stored securely with our Privacy policy and Terms & conditions.

Related articles

What are the financial benefits of marriage?

How do financial advisors make money?

How much do accountants charge for tax returns?

Explore the topic

General financial advice

Need a financial advisor?

Aaron Jibromah

Aaron Jibromah

Content Writer

Aaron is a trainee financial advisor and content writer for Regulated Advice. Aaron brings hands-on experience across financial services, having previously delivered FCA-compliant pension advice and worked directly with clients to clarify their options. He combines this practical background with an entrepreneurial track record, having founded and run his own business, and a solid grounding in risk management and financial analysis from his time as a trader. 

Read next

What are the financial benefits of marriage?

General financial advice

What are the financial benefits of marriage?

How do financial advisors make money?

General financial advice

How do financial advisors make money?

How much do accountants charge for tax returns?

General financial advice

How much do accountants charge for tax returns?

How to apply for a personal loan and what to do if you're rejected

General financial advice

How to apply for a personal loan and what to do if you're rejected

Enquiry Icon

Get professional advice

Are you an advisor?

Follow us

Find an advisor

  • Financial advisors
  • Mortgage advisors
  • Search advisors near me
  • Directory

Company

  • About us
  • News & blogs
  • Terms & conditions
  • Privacy policy
  • Contact us

Join as an advisor

  • How it works
  • Our pricing
  • FAQs
  • Articles

Tools

  • Pension calculator
  • Compound interest calculator
  • Mortgage calculator
  • Income tax calculator

Areas of advice

  • Pensions & retirement
  • Investments & savings
  • Financial planning
  • Inheritance tax planning
  • Mortgage & remortgage
  • Home equity release
  • Insurance & protection
  • General financial advice

Get financial tips & guides